Carrie.stein
May 17, 2026
"Pretty smooth, just a bit of a wait"
I signed up for Luno and had to do the usual ID and selfie verification thing. Not too difficult the app was easy enough to follow. The only annoying part was the wait, it took almost a full day, and I kept checking because I wasn’t really sure how long it was supposed to take. But yeah, it did eventually go through without any major issues. Once I was verified, everything worked fine. I just think they could make the waiting time or status a bit clearer. Overall, not bad.
robert_Saunders98
May 15, 2026
"I don’t trade crypto all that…"
I don’t trade crypto all that often, but Luno has been straightforward for me. The app is clean, easy to figure out, and buying crypto only takes a few taps. What more do you really need when you just want something simple? I’m giving it 4 stars because bank transfers can sometimes take longer than I’d like, which is a bit annoying. But overall, it works well and doesn’t leave me feeling confused.
hello_jane254
May 12, 2026
"The bank transfer worked fine in the…"
The bank transfer worked fine in the end, but I do feel like the process could’ve been explained a little better. Nothing went wrong, but I had to double-check a few things that probably should’ve been clearer upfront
michele1997
April 24, 2026
"Got it sorted in the end"
In the end, everything got sorted and I’m happy with Luno overall. My account was restricted at first, which definitely had me worried, but support looked into it and explained what they needed from me. It took a little while, but they handled it and I was able to move on without too much stress.
david_Reese74
April 16, 2026
"I’ve used luno a few times for..."
I’ve used luno a few times for small buys and sells, and for the most part it did what I needed. My deposits came through without any drama, and I like that the transaction history is easy to find and check when I need to look back at something.
That said, one withdrawal took longer than I expected, and what annoyed me most was not really knowing what the next step was or how long I was supposed to wait. The fees can also feel a bit much sometimes. Support did reply eventually, but it wasn’t exactly quick, so overall I’d say it works fine, just not as smoothly or clearly as I’d like.
"Good security, just a bit too many checks"
I’ve been using Luno for a while now, and the security side of things feels solid. The login alerts and 2FA definitely make me feel more comfortable, especially since there’s money involved.
The only thing is that the extra checks can get a little irritating sometimes, like when I switch devices or have to log in again. I do understand why they’re there though, if that makes sense.
Overall, I’d probably give it 4 stars. It feels secure enough for me, I just wish the whole process was a bit quicker at times.
jameslancaster7551
April 01, 2026
"Came Through So Fast!"
They helped me way quicker than I expected. I was bracing myself for a long wait, but they got to me without much delay and basically saved my whole mood for the day!
jeannefriend7852
March 17, 2026
"Easy coin buying and selling experience"
I bought and sold some coins through this and it went totally fine. There wasn’t any weird hassle, nothing confusing popped up, and I didn’t feel stressed during the process, which is really all I was hoping for. I just went in, did what I needed to do, and everything worked the way it was supposed to. Simple, smooth, and no drama.
AshleyFisher_02
March 17, 2026
"Smooth and Easy to Use"
Luno has been a easy experience for me overall. The site usually loads quickly, and I can check prices or move around without getting confused or stuck. I also like that the whole process feels simple, especially when logging in and finding what I need. It did feel a little slow once or twice, but nothing that really bothered me. The layout is straightforward, though a few areas could be a bit clearer. I’d give it 4 stars because the performance is solid and the process is easy, just not completely perfect...
tonyberry6951
March 13, 2026
"Luno wallet’s been easy tbh"
I’ve been using the Luno wallet quite a bit and it’s been smooth for me. Sending and receiving is quick, and the app is simple enough to figure out without much fuss. Haven’t really had any big issues so far, so yeah, works good for what I need.
james-Horn
March 11, 2026
"Pretty easy to use and trust"
I’ve been using Luno for a bit now, it’s been a smooth experience. The app feels simple without making me overthink every step, which I appreciate because with crypto I’m always like, okay, what am I clicking and what’s this going to cost me? I like that the fees and details show up before you confirm anything, so there aren’t any awkward surprises later.
It feels more upfront than a few other crypto apps I’ve tried, and that makes a difference. The support info is easy enough to find, and the security checks don’t feel random or annoying, more like, yeah, that actually makes sense. If someone wanted a straightforward app that doesn’t feel sketchy, I’d probably point them toward Luno.
elaine2004
March 10, 2026
"Pretty fair rates overall"
I’ve been using it for exchanges and the rates have been good, the spreads don’t seem to jump around too much, and overall it feels like a fair deal without me having to overthink every swap.
"Same-Day Cashout"
Well... the cashout wasn’t instant, but the money did show up later the same day. that’s okay with me
danagreenhouse3653
February 11, 2026
"Super easy to keep up with everything"
I really like how quickly I can check my coins and see my gains. It makes keeping track of my portfolio feel simple and satisfying.
"Easy enough for basic savings"
I’ve been using Luno savings for a bit now. Nothing too complicated. It just kind of does what I need it to do. Interest shows up like expected, the app is straightforward, no real learning curve. Only thing is withdrawals. Sometimes I wish they moved a little quicker. But overall, for simple savings, it’s been fine.
hello_santina744
January 20, 2026
"Price alerts were actually useful, surprisingly"
I got the price alerts quickly, which was nice because apparently I do need a little help not buying things at the worst possible time. Ended up grabbing what I wanted at a better price, so yeah, it actually did what it was supposed to do.
John-lake
January 20, 2026
"Fees felt clear and straightforward"
The fees on Luno were easy for me to see before I paid, and I didn’t run into any random extra charges afterward. I’m not saying it’ll be the cheapest option for everyone every single time, but for customers who just want things to be clear and easy to understand, it felt fair enough to me.
hello_jack415
January 11, 2026
"I’ve been using Luno for a while…"
I’ve been using Luno for a while now, and overall it’s been a dependable app. It opens quickly on my phone, the live price updates usually refresh smoothly, and I like how easy it is to check my wallet balance without digging through a bunch of menus. Buying is straightforward too, which is what I use it for most. There have been maybe one or two times when it felt a bit sluggish, especially when the market was moving fast, and that was annoying for a few minutes. But it sorted itself out without me needing to reinstall anything or contact support. For basic buying, price checking, and keeping an eye on my wallet, Luno does the job well. It’s not perfect, but it feels stable enough that I’m comfortable using it regularly. 4 stars.
JohnJennings
January 08, 2026
"Made crypto feel way less terrifying"
I joined Luno mainly because I wanted to finally understand crypto without my brain completely melting, not because I was ready to start buying loads of stuff right away. their learning pages were such a relief because they’re actually easy to read and don’t make everything feel like some impossible secret code.
I really liked the simple guides and quick explainers. They helped me understand things like wallets, Bitcoin, and fees without drowning me in jargon, which is basically a miracle because crypto can feel wildly confusing at first.
I’m still learning, but Luno made the whole thing feel so much less scary for me. If you’re new to crypto and feel a bit overwhelmed, this is genuinely a good place to start
zacharymaldonado2095
December 21, 2025
"It’s finally available in my area..."
It’s finally available in my area, which is great. Signing up was just easy and didn’t take much time at all.